Does Betlike store my payment information?

Betlike does not store your full payment details. Only transaction reference numbers and partial payment IDs needed for future verification are retained. Full mobile banking numbers are never stored in the general database.

Is my data sent outside Bangladesh?

In some cases, our technology partners' servers may be located outside Bangladesh. When this occurs, international data protection standards are followed and appropriate safeguards are in place before any data transfer.

Will my data be deleted if I close my account?

Even after account closure, certain data (particularly transaction records and KYC documents) must be retained for a defined period due to legal obligations. Once that period expires, all data is securely deleted.

Does Betlike use my phone number for marketing?

Only Betlike's own promotional messages may be sent to you, with your consent. Your phone number is never shared with third-party marketing companies. You can opt out of marketing messages at any time from your account settings.

How can I get a copy of my data?

Contact our support team and request a copy of your data from your registered mobile number or email. After identity verification, we will typically provide your information within 30 days.

betlike | Privacy Policy — How We Keep Your Data Safe

1. Introduction 2. Data Collection 3. Use of Data 4. Data Sharing 5. Cookie Policy 6. Data Retention 7. Your Rights 8. Security Measures 9. Minor's Privacy 10. Policy Changes

1Introduction & Purpose
2What Information We Collect
3How Your Information Is Used
4Sharing with Third Parties
5Cookies & Tracking
6Data Retention Period
7Your Rights
8Security Measures
9Minors' Privacy
10Policy Updates & Contact

Terms & Conditions Responsible Gaming FAQ

This Privacy Policy was last updated in January 2026.

Quick Summary: Betlike never sells your personal information. Your data is used solely to improve our services and ensure security. Read this Privacy Policy to understand how we respect and protect your privacy.

1Introduction & Purpose

Welcome to Betlike. We believe the foundation of a trustworthy online betting platform is transparency and integrity. This Privacy Policy explains how Betlike collects, uses, stores, and protects your personal information.

Whenever you register on the Betlike platform, play games, place bets, or contact customer support, you share certain information with us. How responsibly we handle that information is what this policy is all about.

This Privacy Policy applies to all Betlike services — including Sports Betting, Live Casino, fish games, game lobby, and every other section of the platform. Continuing to use the platform means you have read and agreed to this policy.

Betlike never sells or rents your personal information. Your privacy is a fundamental right to us, not a business asset.

2What Information We Collect

Betlike collects information from you through various channels. Full details are provided below:

Information You Provide Directly

Name, mobile number, and email address — collected at registration.
Date of birth — for age verification purposes.
National ID or passport number — collected during KYC verification.
Payment details (bKash/Nagad/Rocket number) — required for transactions.
Content of conversations with the support team.

Automatically Collected Information

IP address and device type.
Browser type and operating system.
Time spent on the platform and pages visited.
Gaming history & betting patterns.
Cookies & session data.

Data Type	Reason for Collection	Mandatory?
Mobile Number	Account Verification & OTP	Yes
Date of Birth	Age Verification (18+)	Yes
National ID	KYC & Withdrawal	For Withdrawals
Payment Information	Deposits & Withdrawals	Yes
Device & IP	Security & Fraud Prevention	Automatic
Gaming History	Service Improvement & Personalization	Automatic

3How Your Information Is Used

Betlike uses your information only for specific, legitimate purposes. The key uses are outlined below:

Account Management: For registration, login, password reset, and account verification.
Payment Processing: For confirming deposits and processing withdrawals.
Security assurance: To prevent fraud, money laundering, and unauthorized access.
Service improvement: To personalize your experience and improve platform performance.
Promotional Communications: To send you offers and updates with your consent.
Legal Obligations: To meet regulatory authority requirements.
Customer Support: To resolve your issues quickly.

Betlike may use your information to send promotional messages. You can withdraw this consent at any time from your account settings.

4Third-Party Data Sharing

Betlike never sells your personal information. However, there are certain circumstances where sharing data with trusted third parties may be necessary:

When It Is Shared

Payment Processor: Information required to complete transactions via bKash, Nagad, Rocket, or Upay.
KYC/AML Services: Dedicated service providers for identity verification and anti-money laundering compliance.
Game software providers: Casino or fish game operators — minimum necessary data only.
Legal Authorities: When required by a court order or a lawful request from a government authority.
Technology Partner: Cloud hosting and cybersecurity providers — strictly limited to required information.

When It Is Not Shared

To advertisers or marketing companies.
For third-party commercial interests.
To any unnecessary party without your consent.

All third parties are contractually obligated to protect your data. They may only use it for the specified purpose and are not permitted to share it elsewhere.

5Cookies & Tracking Technologies

Betlike uses cookies and similar technologies to make your experience smoother and better. Cookies are small text files stored in your browser.

Cookie type

Essential Cookies: For login sessions and security — the platform cannot function without these.
Performance cookies: For measuring page load times and identifying errors.
Functionality Cookies: To remember your language preferences and settings.
Analytics Cookies: For analyzing site usage patterns (anonymized data).

You can manage cookies from your browser settings. However, disabling essential cookies may cause some features to stop working.

Betlike does not use any third-party advertising tracking cookies. Your browsing behavior is never shared with advertisers.

6Data Retention Period

Betlike only retains your data for as long as necessary. Each type of information has a defined retention period:

Account Information: For the duration the account is active and for 5 years after closure.
Transaction Records: A minimum of 5 years as required by legal obligations.
KYC Documents: Typically 5–7 years in accordance with regulatory requirements.
Customer Support Conversations: 2 years after the issue is resolved.
Cookies & Session Data: Upon session end or within a maximum of 30 days.
Gaming logs: 1 year for security review purposes.

Once the designated retention period ends, your data will be securely deleted or anonymized.

7Your Rights

As a Betlike user, you have important rights over your own data. These are outlined below:

Right to Access Your Data

You have the right to know what information we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to Object to Processing

You may opt out of marketing communications or object to specific uses of your data.

Right to Data Portability

You can request a download of a copy of your personal data.

Right to Restrict Processing

You may request that we limit the use of your data under certain circumstances.

To exercise any of these rights, please contact our support team. We typically respond within 30 days.

Some data may not be deletable for legal or regulatory reasons. In such cases, we will inform you of the reason.

8Security Measures

Betlike protects your data using industry-standard technologies and practices. Our security framework is outlined below:

SSL/TLS Encryption: All data transmissions are secured with 256-bit encryption.
Two-factor authentication (2FA): An additional security layer for your account.
Firewall & Intrusion Detection: Detects and prevents unauthorized access.
Regular security audits: Regular audits conducted by independent third-party experts.
Data masking: Sensitive details (such as payment numbers) are partially masked.
Restricted Access: Only authorized personnel have access to specific data.

If you suspect unauthorized access to your account, change your password immediately and notify our support team.

9Minors' Privacy

Betlike strictly does not provide services to anyone under 18. We do not knowingly collect personal information from minors.

Date of birth verification is mandatory during registration.
Proof of age may be requested in cases where age is in doubt.
Any account found to belong to a minor will be closed immediately.
Any data found to have been collected from a minor will be permanently deleted.

If a parent or guardian believes their child has registered on Betlike, please contact our support team immediately.

10Policy Updates & Contact

Betlike may update this Privacy Policy from time to time. For any significant changes, we will:

The date of the latest update will be noted at the top of the page.
Registered users will be notified via mobile or email.
A notification will be displayed on the platform.

Continued use of the platform after any changes constitutes acceptance of the updated policy. If you do not agree to the changes, you will have the option to close your account.

Contact Us

For any questions or requests regarding our Privacy Policy, please reach out to our support team:

Email: [email protected]
Live Chat: Available on the platform 24/7
Response Time: Typically within 24–48 hours

When submitting a privacy request, please contact us from your registered mobile number or email address so we can verify your identity promptly.

Betlike Privacy Policy

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